1. Introduction

Welcome to Dusk Threads. These Terms & Conditions govern your access to and use of https://duskthreads.com/ and the purchase of products through our website.

By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue using the website.

2. About Dusk Threads

Dusk Threads is a fashion and clothing brand based in Dhaka, Bangladesh. We offer clothing and fashion products through our online store.

3. Product Information

We make reasonable efforts to display accurate product descriptions, photographs, colors, sizes, and prices.

However, actual product colors may vary slightly depending on your screen, device, or display settings. Minor variations in appearance may also occur between product images and physical items.

Please review the product details and available size options carefully before placing an order.

4. Pricing and Product Availability

All prices are displayed in Bangladeshi Taka (BDT), unless stated otherwise.

Product prices, promotions, and availability may change without prior notice. We reserve the right to correct genuine pricing or listing errors and to address orders affected by such errors in accordance with applicable law.

Placing an order does not guarantee acceptance until the order has been confirmed by Dusk Threads.

5. Orders and Customer Information

When placing an order, you agree to provide accurate and complete information, including your name, phone number, and delivery address.

You are responsible for checking your order details before submission. Incorrect or incomplete information may cause delays, delivery failure, or additional delivery arrangements.

We reserve the right to review, refuse, or cancel orders where reasonably necessary, including cases involving suspected fraud, incorrect pricing, or product unavailability. Where appropriate, we will contact the customer.

6. Payments

Available payment methods will be displayed during checkout or communicated by our team.

Customers must provide accurate payment information and complete any required payment steps. Orders may be delayed or cancelled if payment cannot be verified or completed, subject to applicable requirements.

7. Shipping and Delivery

We aim to deliver orders within the estimated timeframe communicated at checkout or by our customer support team.

Delivery times may vary depending on the delivery location, courier operations, weather, public holidays, and other circumstances beyond our reasonable control.

For further details, please review our Shipping Policy.

8. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to our Refund & Return Policy.

Please review that policy before purchasing and contact our support team if you experience an issue with your order.

9. Intellectual Property

Unless otherwise stated, the content on this website, including text, photographs, graphics, logos, branding, and design elements, is owned by or used with permission by Dusk Threads.

You may not reproduce, distribute, modify, or commercially use our website content without prior written permission, except where permitted by applicable law.

10. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Submit false or misleading order information.
  • Attempt to interfere with website security or functionality.
  • Copy or misuse website content without authorization.
  • Engage in fraudulent activities or abuse our services.

11. Limitation of Liability

To the extent permitted by applicable law, Dusk Threads will not be liable for indirect or consequential losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits any liability or consumer rights that cannot lawfully be excluded or limited.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that information may be processed as described in that policy.

13. Changes to These Terms

We may update these Terms & Conditions when necessary. Updated terms will be published on this page with a revised date.

Your continued use of the website after changes are published will be subject to the updated terms, to the extent permitted by law.

14. Governing Law

These Terms & Conditions are subject to the applicable laws of Bangladesh.

15. Contact Information

For questions about these Terms & Conditions, please contact:

Dusk Threads
Dhaka, Bangladesh
Phone: 01622-687145
Website: https://duskthreads.com/
Facebook: https://web.facebook.com/DUSKTHREAD/